Free express delivery within Australia is included in all our purchases.

How long does delivery take?

Depending on our stock levels in Melbourne, shipping times can vary from one day to 14. For large orders, we will be able to give you a delivery window.

Do you provide tracking information?

Yes, we can provide you with tracking information on your delivery. If you haven’t received tracking information within two days of ordering, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than five business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.